Customer Stories

Here are some amazing customer stories from our happy clients

TESTIIMONIAL 1
Dave Keating
Single storey extension / Caterham

CAN YOU INTRODUCE YOURSELF?
“I’m Dave, I work for Virgin as a sales manager.“

WHY DID YOU CHOOSE OUR COMPANY?
“I was recommended yourselves from a family member.“ 

WAS YOU HAPPY WITH THE QUALITY OF WORKMANSHIP?
“The job was done to a beautiful finish and Kevin and his team were all very professional and conscientious. I would definitely recommend Surrey Hills and would call them again for any future jobs.“  

WHO WAS YOUR FAVOURITE TRADESPERSON?
“Kevin was brilliant at sharing his knowledge with me during this process, and was always a quick phone call/email away, never failing to deal with our queries I had.“  

CAN YOU SHARE ANY CHALLENGES OR ISSUES YOU HAD DURING THE PROJECT?
“If I’m being honest I had hardly any major issues, no job goes according to plan but Kevin and the team would always correct any problems we encountered.“ 

WOULD YOU RECOMMEND US TO FAMILY AND FRIENDS?
“Without hesitation.“ 

TESTIMONIAL 2
Ross and Neve Pattison
Double storey extension / Woking

CAN YOU INTRODUCE YOURSELF?
“We are Ross and Neve, we both are self employed and run our own online marketing business.“

WHY DID YOU CHOOSE OUR COMPANY?
“We had quotes off several companies and instantly felt comfortable with Simon the surveyor, he explained the whole process and didn’t confuse us with building terminology and made everything sound so simple.“ 

WAS YOU HAPPY WITH THE QUALITY OF WORKMANSHIP?
“We would unreservedly recommend Surrey Hills. They gave us excellent quality work and amazing attention to detail, not only doing the required work but ensuring the snagging was all completed and nothing dragged on. You can tell Kevin takes pride in his work.“  

WHO WAS YOUR FAVOURITE TRADESPERSON?
“On meeting Kevin, we found him to be a very likeable person, with a ‘can do’ approach and a friendly, business-like attitude. We found all of his team to be friendly and hard working. If I had to choose my favourite tradesman it would have to be Kevin as we had most contact with him.“ 

CAN YOU SHARE ANY CHALLENGES OR ISSUES YOU HAD DURING THE PROJECT?
“We had some early teething problems with materials being delayed but I was assured by the project manager this was down to a shortage with the supplier, as a whole the job went pretty stress free.“ 

WOULD YOU RECOMMEND US TO FAMILY AND FRIENDS?
“I certainly would due to my own positive experience.“

Testimonial 3
Liam Cooper and Kelly Brady
Orangery / Reigate

CAN YOU INTRODUCE YOURSELF?
“Hi I’m Liam and my partner is Kelly, I work in civil engineering and Kelly is a stay at home mum.“

WHY DID YOU CHOOSE OUR COMPANY?
“We decided to go ahead with Surrey Hills as the price was competitive, the team were responsive and they seemed a lot more organised than the other builders we contacted.“
 

WAS YOU HAPPY WITH THE QUALITY OF WORKMANSHIP?
“Would highly recommend, very pleased with work and left our house/garden very clean and tidy, we will definitely use them again.“ 

WHO WAS YOUR FAVOURITE TRADESPERSON?
Kelly “The whole team were great to be honest.
“Liam “They was but Kelly had a soft spot for James the apprentice as he complimented her on her tea and bacon sandwich making skills !
 

CAN YOU SHARE ANY CHALLENGES OR ISSUES YOU HAD DURING THE PROJECT?
“The job went a lot easier than I imagined it would as this was our first project. The issues were more on our side managing the logistics of having 3 young children in middle of a building site !!“ 

WOULD YOU RECOMMEND US TO FAMILY AND FRIENDS ?
“I already have, my sister in law is using you !“

TESTIMONIAL 4
Justine Campbell
Conservatory / Tandridge

CAN YOU INTRODUCE YOURSELF?
“I’m Justine , I work in the catering industry and am a mother to Lola and Zara, two female Scottish Folds.“ 

WHY DID YOU CHOOSE OUR COMPANY?
“They was slightly more expensive than the other quotesI had but Simon was the only one that took his shoes off when he came into the house and was friendly and professional.“
 

WAS YOU HAPPY WITH THE QUALITY OF WORKMANSHIP?
“Very happy overall with the finish.

WHO WAS YOUR FAVOURITE TRADESPERSON?
“100 % it would be Jeff as we hit it off straight away and he made me feel comfortable being in my house and always on hand to answer my million questions a day !! “

CAN YOU SHARE ANY CHALLENGES OR ISSUES YOU HAD DURING THE PROJECT?
“Only slight issue I had was the windows took an extra week to be delivered, apart from that went pretty well no major issues.“ 

WOULD YOU RECOMMEND US TO FAMILY AND FRIENDS?
“Yes definitely.“


TESTIMONIAL 5
Simon and Ellen Webster
Loft Coversion / Waverley

CAN YOU INTRODUCE YOURSELF?
“I’m Simon and this is my wife Ellen , I am an Electo Mechanical Technician and Ellen runs her own beauty salon from our garage we converted.“

WHY DID YOU CHOOSE OUR COMPANY?
“They ticked every box for us in regards to price, professionalism and communication.“ 

WAS YOU HAPPY WITH THE QUALITY OF WORKMANSHIP?
“Their workmanship was second to none, very easy to deal with and communication throughout the project was excellent. Time frames given were realistic and achievable and the project did finish on time, with the finished product being better than we anticipated. I would have no hesitation in recommending Surrey Hills for any project and would most certainly use them again in the future.” 

AS YOUR FAVOURITE TRADESPERSON?
“If we had to choose it would probably be Mitchell the carpenter as my wife found him really polite and the finish of his work was topnotch.“

CAN YOU SHARE ANY CHALLENGES OR ISSUES YOU HAD DURING THE PROJECT?
“Nothing to report to be fair, having a project manager on hand made the job a lot easier.“

WOULD YOU RECOMMEND US TO FAMILY AND FRIENDS?
“If anyone asks I will be sure to recommend you.“

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HEAD OFFICE:
Surrey Hills Extend & Renovate Limited
Office 6
28 Queens Road
Weybridge
Surrey
KT13 9UT
01932 391 305
Monday - Friday
9 a.m. to 5 p.m.
MIDLANDS OFFICE:
Midlands Bespoke Living
Office 62
Beacon Buildings, Leighswood Road,
Aldridge
WS9 8AA
0121 805 1102
Monday - Friday
9 a.m. to 5 p.m.
NORTHERN OFFICE:
Northern Horizon Homes
75a Stockport Road,
Denton,
Manchester,
M34 6DD
0161 526 3255
Monday - Friday
9 a.m. to 5 p.m.